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VISA – Bangalore, Karnataka – Associate System Analyst MUST HAVE – 2 years hands-on experience in 24×7 production support in large distributed batch data processing environment involving petabytes of data. Strong technical knowledge in developing, testing and supporting applications in UNIX, ABINITIO, UDB, MVS, JCL, COBOL,DB2, CICS, FILEAID. Experience in monitoring and analyzing logs in ESP with 1000s of batch jobs. Experience in code turnover using version control tools like CLEARCASE and ENDEVOR. Strong Team player and ability to collaborate as part of virtual team across the globe. Strong analytical skill to analyze code, understand business rules and trace data following the process flow to investigate data related issues. Ability to run problem bridges collaborates with others from different functional and technical areas and escalates timely to get help to resolve problems within time. Perform exports, backups and data extracts as required from different environments A quick learner to learn new technology, application or tools and ability to cascade the knowledge to others. Strong verbal and written communication Skills. Ability to research solutions to various business and technical problems, evaluate alternatives and be able to present recommendations and justifications to management. Ability to participate/make recommendations in capacity planning activities. Ability to prioritize and perform multiple tasks simultaneously and deliver on time with quality. Strong process adherence to follow change, incident and problem management processes. Ability to identify knowledge gaps and provide technical guidance/mentoring to others to help grow talent. Flexibility to work in shifts and during weekends and extended hours when needed. Strong self-motivation, sense of ownership and ability to retain focus under stress during crisis situation. Strong business ethics, self-discipline and trustworthiness to handle sensitive confidential data in live production environment. NICE TO HAVE – Experience in Performance Tuning, Data Fixing and Workload Automation. Developer’s knowledge in HADOOP, HIVE, PIG Experience with DB, OS, and Web monitoring tools Good Presentation Skill Certification in relevant technology areas ITIL, Six Sigma or similar certification RESPONSIBILITIES – 24×7 on-call support as per roaster Monitor Processing Ensure timely execution/delivery/availability Detect and Resolve Problems Root Cause Analysis Permanently fix the problem Set audits and alerts to detect problem Facilitate maintenance activities Plan and executes changes as per instructions Run problem bridges Strictly adhere to the processes and guidelines Updates to knowledge repository Knowledge Transition from/to others Research/Analysis Work to answer questions Identify improvement opportunities Build Automation Performance Tuning Data Fixes GROUP SUMMARY – Visa’s Data Platform Operations is responsible for 24×7 Production Support of over 200 ETL applications running 600 thousands batch processing in a month with 10 thousands codes and 2.1 Million Business Rules. It maintains a Data Warehouse of over 8 Petabytes of Data. The team also delivers over 500 research requests in a month. YEARS OF EXPERIENCE: 2 A Bachelor’s Degree or higher in Computer Science or a relevant degree in engineering or science Region/Country: Asia / Pacific, India City: Bangalore Address:… – Permanent – Full-time
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Systems Analyst
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